By creating an account or using the services on our website, we may collect personal information that can identify you such as your name and email address, as well as financial information that you provide to us relating to your business. When you provide information through our website or our services, the information may be sent to servers located in Canada, the United States and other countries around the world.
We may use that information to:
Deliver the services that you have requested;
Create and maintain accounts with authorized service providers in order to deliver the services that you have requested;
Manage your account and provide you with customer support;
Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
Communicate with you by e-mail, postal mail, telephone and/or mobile devices or send newsletters about products or services that may be of interest to you either from us or other third parties;
Communicate with you with regard to partially completed service requests;
Develop and display content and advertising tailored to your interests on our site and other sites;
Manage our business; and
Perform functions as otherwise described to you at the time of collection.
We do not share your information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your information shared. We may share information with:
Authorized service providers: we may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include processing credit card payments, data processing, providing customer service and marketing assistance, performing financial, business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website or performing background checks. These service providers may have access to information needed to perform their functions but are not permitted to share or use such information for any other purposes.
Canada Revenue Agency: Where sales tax filing or other CRA related services are requested by you, we may forward the necessary financial information to the CRA in order to facilitate the filings. Such information may include any information used to identify your business, such as your business number, and more detailed financial information relating to your revenues and taxes collected.
CPA service providers: Where requested by you, we may share your contact and other information with third party CPA service providers, who may contact you in order to provide you with public accounting services.
We also may disclose your information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
If you have an online account with us, you have the ability to review and update your information online by logging into your account. You can also review and update your information by contacting us. More information about how to contact us is provided below.
A cookie is a small text file that is stored on a user's computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time.
For example, when you sign in to our website, we may record your user or member ID and the name on your user or member account in the cookie file on your computer. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. For security purposes, we will encrypt any usernames, passwords, and other user or member account-related data that we store in such cookies. In the case of sites and services that do not use a user or member ID, the cookie will contain a unique identifier.
This information is important to recognize your needs and provide you with superior service to assist with internal record keeping, to improve our products and services, sending promotional emails about new products, special offers and/or other information which we think you may find interesting.
Cookies help analyze web traffic and tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. This information is used to improve our website by tailoring it to the customer’s needs.
Overall, cookies help us provide you with a better website and in no way gives us access to your computer. You may be prompted to accept or decline cookies upon accessing our website. However, if you decline cookies this may prevent you from experiencing full capability and features of our website, which may include making payments or use other services available on the website.
Cookies will persist as part of your browser data for a certain period of time, depending on your browser settings. You can manage browser cookies through your browser settings.
The Site is not intended for individuals under the age of . We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
We will endeavor to protect the information that you provide to us, and we have put measures in place to prohibit unauthorized disclosure of your information. However, we cannot ensure the security of the information that you transmit, and it is recommended that you take the necessary precaution to protect your own information such as by regularly changing your passwords.